01. Who We Are
Tusk Digital Ltd ("Tusk Digital", "we", "us") is a digital marketing agency based in Auckland, New Zealand. We build and manage online advertising campaigns and web presences for NZ businesses. Website: tuskdigital.co.nz — Contact: admin@tuskdigital.co.nz
02. Information We Collect
Information you provide directly
- Contact details (name, email, phone) when you submit an enquiry or contact us
- Business information provided during client onboarding
- Billing information processed securely through our payment providers
Information collected automatically
- Website usage data via Google Analytics (page views, session duration, referral sources)
- IP address and browser type for security and performance monitoring
- Cookies used for website functionality and analytics
Client account data (Google Ads API)
- Google Ads account data accessed via the Google Ads API on behalf of clients
- Campaign performance metrics, keyword data and audience insights
- Accessed only under explicit client authorisation — used solely to deliver our services
03. How We Use Your Information
- To respond to enquiries and provide digital marketing services
- To manage and optimise Google Ads campaigns on behalf of clients
- To send service updates, reports and relevant communications
- To improve our website and service offerings
- To comply with legal obligations
04. Data Sharing & Third Parties
We do not sell, rent or trade your personal information to third parties. Full stop.
We may share data only with:
- Google — Campaign data processed through Google Ads API and Analytics under Google's Privacy Policy
- Payment processors — Billing information is never stored on our systems
- Service providers — Trusted operational tools under strict confidentiality
- Legal requirements — Where required by law only
05. Google Ads API Data
Tusk Digital uses the Google Ads API to manage advertising campaigns on behalf of clients. All access is client-authorised. Campaign data is:
- Used exclusively for managing and optimising that client's campaigns
- Never shared with other clients or third parties
- Stored on secured, access-controlled systems operated by Tusk Digital
- Handled in accordance with Google's API Terms of Service
06. Cookies
Our website uses analytics cookies (Google Analytics) and functional cookies. You can disable cookies in your browser settings, though some functionality may be affected.
07. Data Retention
We retain personal data only for as long as necessary to provide our services or as required by law. Client campaign data is retained for the duration of the engagement and a reasonable period thereafter.
08. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to access, correct or request deletion of your personal information. Contact us at admin@tuskdigital.co.nz to exercise these rights.
09. Security
We take reasonable steps to protect your information from unauthorised access, loss or misuse. All sensitive data is transmitted over encrypted connections (HTTPS). Access to client account data is restricted to authorised Tusk Digital personnel only.
10. Contact